1. Overview
Hedging Grid EA ("we", "us", "our") operates the website hedginggridea.com. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our Site or purchase our Product.
2. Information We Collect
We collect the following information when you make a purchase:
- Email address (for product delivery and communication)
- Name (as provided to the payment processor)
- Payment information (processed securely by Stripe or NOWPayments — we do not store card numbers or crypto wallet addresses)
We may also automatically collect:
- Browser type and version
- IP address
- Pages visited and time spent on the Site
3. How We Use Your Information
Your information is used to:
- Deliver the Product to your email after purchase
- Provide customer support
- Send product updates relevant to your purchased tier
- Improve the Site and user experience
We do not use your information for unsolicited marketing. We will never sell, rent, or share your personal information with third parties for marketing purposes.
4. Payment Processors
We use third-party payment processors to handle transactions:
- Stripe — for credit/debit card payments. Stripe's privacy policy can be found at stripe.com/privacy.
- NOWPayments — for cryptocurrency payments. NOWPayments' privacy policy can be found at nowpayments.io/privacy.
These processors handle your payment data directly. We do not have access to your full card number or crypto wallet private keys.
5. Cookies
Our Site may use essential cookies to ensure proper functionality. We do not use tracking cookies or third-party advertising cookies.
6. Data Security
We take reasonable measures to protect your personal information. All data transmitted through our Site is encrypted via HTTPS. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your email address and purchase records for as long as necessary to provide product support and updates. You may request deletion of your data by contacting us.
8. Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal obligations)
- Opt out of product update communications
9. Third-Party Links
Our Site may contain links to third-party websites (brokers, VPS providers, etc.). We are not responsible for the privacy practices of these external sites.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.
11. Contact
For privacy-related questions, contact us via Telegram at @HedgingGridEA.